Hotel Cristal Setúbal

The hotel has an excellent location walking to the center, comfortable bed, ample space in the room and bathroom, wonderful free parking, fantastic breakfast for two included in the price of the room and a cozy, but stylish bar. The most outstanding feature was the customer service. All the 6 front desk attendants were excellent as suggesting restaurants or interesting things to visit in town. Also, great problem solving for two issues (1/ the cleaning crew had taken away a half-finished special bottle of Shampagne thinking we were not going to drink it anymore; after I expressed my disappointment with the front desk, they sent us another bottle free of charge and made us feel wonderful again; 2/ we forgot our electrical adapters in the room and the staff retrieved them and we were able to pick them up a few days later). The food during breakfast and later afternoon was fantastic. I have rarely seen such selection during the breakfast buffet. Kudos to the chef! The staff was delightful in accommodating every one of our requests. Much appreciated our stay and we already recommended it to several friends and colleagues within out professional and personal networks. Keep up the good work!

Our room opened onto the street which was perfect. The sun shone in and there were light breezes with the balcony door ajar. We needed a place to relax and sleep and this was perfect. There was also a chicken rotisserie shop across from the hotel which we visited a few times. It was great being so handy to our room. The beds were very comfortable and it was a bonus to have a bathtub with the shower! We also liked how close it was to walk to the water and to also catch the ferry to the beach one day of our stay. The restaurants we visited along the harbour also had delicious food.

The hotel is very clean with very helpfull, professional and friendly staff. The decoration of the common spaces is very pleasing and gives the hotel a very posh look and feel. The matreces are very comfortable and the pilows are plentifull and allow you to find a comfortble solution regarless of your preferences. The bathroom was modern, clean and practical. This is certainly the best property I stayed in Setúbal. I will (if available) stay here again. Recommended.

Room was very specious, very nicely renovated with a stunning roof top terrace surrounding the room. Very modern and very nice style. Spacious bath room with a great shower. Continental breakfast with sufficient options and varieties of food. Unexpectedly delicious dinner in the restaurant - great to have a la carte menu instead of a crowded buffet. Really excellent cook and super tasty food. We tried several different options from the menu - all very well prepared and tasty.

Ambiance of hotel. Worthy of its 4 star rating.. Very clean, stylish and functional. Breakfast display very well presented and good quality food.